This is in the wake of the two most tumultuous years in Starbucks' history – the same tumultuous years that faced almost every other...

People – real people – consume products and services because of what those products and services do and how they make us feel in their...

I have argued that people today are media and that digital platforms enable brands themselves to be their own media (and when you are...

You can feel the passion ooze from this Apple video which celebrates the makers of apps. And interestingly, several of the examples shown...

From the Wall Street Journal: The first phase of Google's music service is expected to be a Web store where users can buy and download...

Last week Inside Radio featured one of the most important items of the year, and I'm guessing the significance of it evaded many readers:...

What's left out of the news is one important point:  We're talking about an accessory here – not a core functional piece of the iPod...

If you've been waiting for a major broadcaster to say what everyone in any wing of the entertainment industry knows – that entertainment...

Yesterday much attention was lavished on Steve Jobs and his announcement of a new and improved iPhone (still and, I would argue, forever...

We are so motivated to achieve ratings, we are completely ignorant of the need to grow fans. Is radio in the business of growing fans –...

And as this Washington Post story notes, AOL's strategy is based not on connection – but on content. [AOL] has created or bought some of...

One of radio's great problems is its inherently parochial nature. We rightly celebrate increases in revenue year-over-year without...

More than one radio "industry." There will be the folks who see the world through the lens of 1999.  These are the people who see nothing...

Those of you who are thoughtful about radio's future and its many opportunities in a digital world will appreciate this video – it's a...

Does radio want a makeover by an authority who tells us we're ugly?  An authority who works on the radio, yet? If the makeover works,...

If you don't think there's a bigger play in motion, then you don't know Apple. As PaidContent notes: Since launching in 2003, iTunes...

In fact, words are all-important. Whether we're talking about "classic rock" or "death panels" or "too big to fail," the way we talk...

So what can broadcasters learn from the likes of "King of the World Cameron"?  Several things at least: 1.  Passion is infectious Cameron...

Another highlight from my presentation at the European Radio Days Conference recently. Here, I talk about the new definition of "radio,"...

From Seth Godin: When in doubt, disaggregate The typical American buys precisely one book a year.  Ouch.  Of course, this isn't true,...