Just when you think you’ve thought of everything you realize you haven’t thought of anything.
Exhibit A: This article about some remarkably…well…remarkable changes in the banking industry.
Can your local bank say they have these?
– a bank on wheels – a Starubucks in the branch – a conference room for community use – easy signup for Yoga classes – a teller “action doll”
The more time you spend in a branch, the more service you get, and the more services you buy.
Some serious “Purple Cow” thinking.
Take a lesson, Radio. From an industry that isn’t even about entertainment like ours is.