Spend enough time around any mature, successful industry – radio included – and you’ll find an environment that isn’t necessarily welcoming new ideas unless those new ideas are attached to a firm business plan. On one hand, how can you blame folks for this? After all, shouldn’t everything we do at one stage or another add value to the consumer experience? And shouldn’t that value come back to us in the form of dollars? Well, maybe not right away. And maybe not directly. Reven

We focus a lot on expectations:  Brands need to live up to them.  True enough. But there’s another side to that equation.  If lots of brands have similar expectations and everyone is living up to them,  you have satisfied expectations but you may not have one brand which stands out from the crowd. You may not have anything special worth talking about. You may not have something I, the consumer, looks forward to consuming again. You may not have a winner. The potentially fatal