Tag: onward

06/21

10 Lessons for Radio from Starbucks’ Howard Schultz

Howard Schultz is the CEO of Starbucks, and you probably know that Starbucks has emerged recently from a dark period of declining sales, store closings, and layoffs.  The company is back now, stronger than ever.  And Schultz tells the tale in his new book Onward: How Starbucks Fought for Its Life without Losing Its Soul. I'm going to pluck out some of the lessons Schultz learned because they couldn't be more appropriate for an audience of broadcasters. Think about how these lessons apply to you. 1.  Don't Lose Sight of what Matters "Our strategy was to do more of what worked in the … [Read more...]

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