Tag: arbitron

11/02

Radio is Afraid of Change

There's no doubt about it: Consistency matched to consumer expectations is a big reason why listeners keep coming back to the brands they love. But what happens when new choices and the novelty packed into them abound? And not just "radio" choices, but attention-getting distractions which occupy the same block of time that otherwise would have been devoted to "radio"? It was legendary ad-man David Ogilvy who famously said "Encourage innovation. Change is our life blood, stagnation is our death knell." How would Ogilvy react to stations who rest on their laurels not for years but for … [Read more...]

10/16

“The Number One Station is Pandora”

Any good radio research nowadays allows respondents to express what they listen to using the lines consumers draw, not the ones historically drawn by broadcasters. For that reason, one of the questions I ask is this: “Considering AM, FM, Satellite, and Internet Radio, what one radio station or service would you say is your favorite for music specifically? In one recent study in a large market among women who listen to Hit radio stations and are aged 15-34, the answer to this question was clear: The number one choice was Pandora. And it was ahead of #2 by no small … [Read more...]

09/25

What’s REALLY Happening To Radio Listening? Read This…

In order to rally and fight a problem, we must begin by recognizing its existence. The realities of changing consumer usage have certainly provoked action for my clients in what used to be called "newspapers," I can tell you. But radio has been slower to action not only because the trends have been less dire, but also because so few are willing to stand up and tell the Emperor that he has no clothes. Indeed, some refute the trends altogether. So it is when we hear that radio usage is up and time spent listening is stable. Um, no. Don't take my word for it. Take it from this new … [Read more...]

07/11

Once Upon a Time in the Land of PPM

Are you sick of this yet? PPM market. After many months of consistent and strong ratings performance, things nosedive. All at once. No explanation. No calls to the station. No sudden change in market or station variables. No mass exodus of fans to another market closer to the beach. No seasonally expected change caused by, say, sports or Christmas. No sudden turn in music trends. No staff changes. Nothing. Yet there it was, suddenly and consistently bad ratings. Until now. Because based on the latest batch of ratings, the station is now number one. No, not just "healthy … [Read more...]

07/02

Does Radio “Need a New Story”?

Sometimes I just want to scream. Like when I read a piece in Radio Ink titled "Consumers do not know about the Power of Radio." That's right. With five radios in every household and radio presumably being a part of virtually everyone's daily habit, we consumers "do not know about the power of radio." We consumers must be stupid or something. As a result, say Radio Ink's 40 "Power Players," "Radio needs to tell a better story." Yes, the clichés are flying like monkey dung. Watch out, or a cliché might smack you upside the head! And the story includes a photo of the great Orson … [Read more...]

05/14

Your PPM Strategy is Wrong: Word-of-Mouth Still Matters

It is almost impossible to count the ways in which playing to Arbitron's PPM measurement methodology may provide short term gains for radio ratings, but very much at the expense of the health of radio brands long-term. And here's yet another one. It is accepted wisdom that, since PPM supposedly measures behaviors rather than recall of behaviors, then so-called top-of-mind recall is irrelevant. After all, why remind folks that you're there when they no longer need to remember what they listened to? Here's one reason why. Because top-of-mind leads directly to word-of-mouth, and … [Read more...]

04/23

Dear Arbitron, What about Asian Americans?

Arbitron makes no distinction between Asian Americans and any other group of non-Hispanic, non-African Americans in their sample. That means Asian Americans fall into the vast category called "other," a category without sub-categories and the sample goals those sub-categories might deserve. In any given market there is no way to know whether Arbitron is properly representing the Asian American population or not. That means odds are overwhelming that they are not. In many markets this may not make a significant difference to the consumers, the broadcasters, or the advertisers who … [Read more...]

03/05

Radio has only Two Paths – and “Local” isn’t One

Today Seth Godin talks "Local." Says Seth: Local media was an essential business for a century, largely for three reasons: 1. Broadcast signals and newspaper trucks could only travel so far, so 'local' was the natural category. 2. Commerce (and thus advertising) was local. 3. Interests tended to align locally as well. Today, of course, the signal travels around the world, so newspapers, radio stations and TV have no incentive to limit themselves. And finally, we're discovering that when given the chance, people are a lot more interested in what they're interested in, as opposed to … [Read more...]

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