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The End of “Reach”

From Business Week

For decades network TV has been about reach. Programmers traditionally chose shows with broad appeal, the better to get millions of viewers and, in turn, persuade national advertisers to buy those eyeballs. That era is essentially over and the networks are scrambling to adapt to a fragmented landscape where even popular shows are lucky to pull in 10 million viewers. "They have to rethink what they put on the air, how many hours they'll do it, everything in their playbook," says a former top executive who now produces TV shows.

I keep saying this but few folks in radio seem to be listening:  The era of reach is ending. The era of accountability and engagement has arrived.

Sure, it's still important to reach lots of people.  But reach as the primary – or exclusive – selling point is fading fast.  How radio navigates this tipping point is one of the most critical decisions you or your company will make over the next couple years.

This much is for sure, it ain't business as usual anymore.

Or, as NBC CEO Jeff Zucker said, "We can put our heads down and we can cross our fingers and wish this was 1987. But it is not."
View Comments
  • Great conversation!!
    And, of course, I was somewhat intentionally over-dramatic with my post title!
  • Jim Ryan
    Dan -
    I think you miss the point of Mark's article. With all due respect, in order to achieve an effective market reach in a particular demo, an advertiser has to buy 4 to 6 stations deep accompanied by a frequency of at least 3.0 - this equates to a major investment on a platform that is difficult at best when measuring performance and ROI.
    Now enter our new world (Seth Godin) - too many choices, hyper local choices, media platforms that are blurred in content, distribution and technology.
    Newspaper and radio spend is being absolutely crushed and this is their reality, while Internet, especially local search gobbles market ad share and users.
    Yet, radio sells reach as a value proposition!
  • Dan Garfinkel
    Folks, let's all take a deep breath. Marketers are not "either-or" if they're any good. If you're selling toothpaste or laundry detergent, reach is still important. The narrower the niche for your product, the more valuable niche media become. Radio is in the middle of the "reach" continuum: not as far reaching as network TV, not as narrow as Internet. The skill will be in identifying advertisers with products whose marketing needs fit radio's profile. Some stations are narrower than others, but the world of reach is not solely defined at the network TV level.
  • George
    Hey Barry...that may be the case at some stations, but quite a few are built around their format. Personalities, information, and promotions are subservient to "more music and less talk." Obviously not the ones Mark consults. :)
  • Barry Drake
    Hold on. Even on "musicradio" stations the music is but one facet of the package; personality, information, promotion being among the others. Radio stations relate and connect with listeners in a very special way. Engagement has always been the mission of well done radio programming.
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MRM President Mark Ramsey has worked with innumerable television and radio broadcasters over his career, including all the biggest names, from Clear Channel, CBS, Bonneville, Sirius XM...

Mark Ramsey