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“Don’t Listen”

KPRi_Samples That's the message of a new ad campaign from KPRI in San Diego.

KPRI chief Bob Hughes tells me it was inspired by something I said or wrote some time ago:  

Namely that the primary obstacle to listenership for a radio station is not awareness, but trial.   

And our usual assumption that awareness must precede trial is, I believe, dead wrong.

What?  You mean people can tune in a station they're not familiar with?  You bet that's what I mean, and people do it all the time.  That's what happens when access is universal and easy and a product is free.

That means our incessant measurement of metrics like awareness and aided-to-unaided conversion is largely a waste of time and effort.

In fact, our goal should not be recall – it should be trial.

The best way to get folks to remember they listen is for them to actually listen.

Don't put the cart before the horse.

So KPRI's campaign is obviously designed to seduce trial.  Not to sell product attributes and benefits or, God forbid, awareness and recall.

You can't know whether you like something or not until you try it, so why not?

And even smarter in the world of PPM, by the way.

Kudos, KPRI.

P.S. the campaign is copyright-protected.  Click here for more info.
View Comments
  • I am constantly amazed and disappointed that when a station tries to do something so fresh that only a handful of similar tactics come to mind it is criticized. Give credit where it's due, please.
    Especially at a time when the industry is too scared to do anything but whine and whimper or get needlessly personal.
  • Wade Collins
    Mark-Nice puff piece which also serves to pat yourself on the back. It's not a new idea, or even a creative twist on an old concept. The WEBN campaign or KMET's clasic upside down (logo) billboard campaign were fresh and innovative concepts. Bob Hughes needs to A) take himself off the air B) Find a niche/position which already isn't covered by superior programming and talent. With the signal improvements KPRI has fewer excuses for it's lackluster performance.
  • Reverse psychology!!! Get out of my head!
  • Jim Ryan
    Prickly? Perhaps, but my intent is not to disparage rather stimulate productive thought. I want to see radio evolve and prosper. Besides, you just reiterated my point, "great marketing is no substitute for great product". I simply disagree that this campaign is innovative because the attitudinal concepts executed in outdoor are worn out in my opinion. The original "Graffiti campaign", the defacing of existing billboards by swash painting the station calls for WEBN Cincinnati back in the late 80's worked because it was new, grabbed attention, even fooled other media, The Enquirer and local TV news into believing it was being done by vandals.
    By the way, "prickly" is good for your blog.
  • Jim, you are prickly online!
    The 12+ numbers, if correct, obscure their performance in the market in demo - especially in North County San Diego, which is the fastest growing part of the metro.
    But that aside, I don't think it's at all fair to critique a marketing and promotional thrust by picking on a station's ratings prior to that campaign. Especially in these times, we should support good ideas done for the right reasons.
    Great marketing is no substitute for great product, but if the world didn't need great marketing there would be no business model for radio at all.
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MRM President Mark Ramsey has worked with innumerable television and radio broadcasters over his career, including all the biggest names, from Clear Channel, CBS, Bonneville, Sirius XM...

Mark Ramsey