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Commercial Radio’s Podcasting Myth

When it comes to radio station podcasts, we’re generally talking
about two flavors: 

One is the Public Radio kind, usually weekly shows with
beginnings, middles, and ends or clips of information updates or
highlights. 

The other is the commercial radio podcast – often three
hours of this or four hours of that.

The myth of podcasting is that this long-form way is the way
listeners want to consume our content simply because it’s the way they consume
our content over the air
– a context in which they have no choice in the
matter, by the way.

Actually, they do have a choice – it’s to tune in and out,
ever-hopeful for a “hit” or “highlight.” 
And tune in and out is exactly what they do.

But wait, doesn’t an on-demand environment give us the ideal
opportunity to showcase the “hits” or “highlights” that our active listeners
demand?
 

Let me ask this another way:  What’s likely to be more popular, the brief clip of the
47-year-old woman startling the judges with her vocal talents on Britain’s Got
Talent
– or the entire episode of Britain’s Got Talent?

Public Radio shows are generally like episodes in a series
(for longer form stuff) or immediate and disposable, but useful in the moment
(for shorter form stuff).  Or – in rare cases – the entertainment value of the whole (i.e., Car Talk) can't easily be atomized into its parts.

Commercial radio shows, by contrast, almost uniformly lack
beginnings, middles, or ends. 
Arguably, the first hour of your morning show is not much different from
the last.  And – by design – you do
not usually need to hear the first hour to appreciate the ones which
follow.  Nor, I would argue, do you
need to hear today’s show if you miss it. 
Indeed, today’s show is relatively similar to tomorrow’s show and
yesterday’s show.  Wait a few
hours, and like the movie Groundhog Day it will all come back again.

If I miss Hannity today, no sweat.  I’ll just catch him tomorrow.  One listener call on Dr. Laura can be substituted for any
other listener call.  Thus the very
consistency of the show reduces its value in an active on-demand
environment.  When something is the
same all the time, it’s never special – or at least any one show in its
entirety is never essential.

Further, even though you can count your podcast downloads
you generally can’t count the degree to which a listener is hearing the whole
podcast – or any of it, for that matter. 
My iPod doesn’t care whether or not I hear what is on it – it dutifully
downloads podcast updates regardless.  No wonder most podcasts are heard online – not on portable devices.  At least a few minutes of them, anyways.

What this all
suggests – at least in part – is that when we transform the radio show to the
podcast we are thinking about the medium all wrong.  In an on-demand world for much of commercial radio, the unit
of currency is not the “show,” it’s the “hit,” the “highlight.”

Sure folks will still listen to the long-form audio, but
what many of them would prefer is that we carve out the “hits” – those special
moments worth actively seeking out and hearing.  The “water cooler” gems.  Not the mundane same-old same-old that characterizes much of
what lay between the “hits”

Listen, more folks will read your email if there’s only one
short message in it.  And more
folks will click your audio if it contains just the “hit” they’re looking for –
and only the hit.

This, after all, is why people buy songs instead of albums.

Listening to radio over the air is as different from
listening on-demand as an album is different from a song.

Share your content accordingly.

View Comments
  • Terry Purvis
    Mark, please - ITV make money? That's one thing they don't do. The reason they didn't earn a single cent from the YouTube clip was because the ITV people couldn't decide where best to place an advertisement and rather than heed the advice of YouTube (what do they know) let the opportunity pass. It had nothing at all to do with viral distribution concepts. ITV were lost, in a world they don't understand and it has cost them. Revenue (any revenue) is something this company badly needs - read up on ITV.
  • I haven't been around to see this post unfold, but am glad to be around now after a few comments have surfaced.
    We can settle whether people listen for minutes vs hours with our metrics, no problem. Of course the answer is both, but to what degree?
    The emerging on-demand consumption culture likes the control. If we respond to the control demand with a usable interface and celebrate vs fight the listeners new autonomy, then most listeners will be content to plow through a 3 hour talk radio show in 1 to 2 hours. They can skip ahead, pause, rewind, etc.
    Now, are digest versions of shows viable with good meta data on the hits a good addition? Yes. I would say that is the next step with this, as repurposed radio content is a transitory early step for radio on demand just as all prior new distribution tools for media have been.
  • Yes, so now that cumes are so much higher and TSL is so much lower (according to PPM) what does that tell us about the value of long-form versus the value of the "hit"?
  • It tells me that the purpose of viral distribution is not necessarily to monetize the distribution but certainly to monetize what that distribution eventually leads viewers and listeners to.
    ITV will no doubt have a more popular Britain's Got Talent on its hands now, won't it?
    And Susan Boyle is now a star.
    Money is indeed being made.
  • And, with respect, I disagree with both of you.
    You are pointing to shows with, as I noted, beginnings, middles, and ends. Or shows that are distinct, occasional, and short (1 hour or less). Most of radio is not in that category.
    I addressed this in the post, in fact.
    The Carolla show is an exception, but you will have to work really hard to convince me that a plurality of those who download the show hear any more of it than the 20 minutes they typically heard when it was on the radio.
    While many people regularly view Britain's Got Talent in long form, most people - in fact - don't view it at all. It is for those people that the YouTube attention span is well suited.
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MRM President Mark Ramsey has worked with innumerable television and radio broadcasters over his career, including all the biggest names, from Clear Channel, CBS, Bonneville, Sirius XM...

Mark Ramsey