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Radio: We Create Demand

Another week, another announcement of the record number of ears reached by radio.

To advertisers, this sounds like old news.  The shiny baubles generally include ".com" in the name, regardless of how universal radio listenership might be.

It makes me wonder why we, as an industry, focus so relentlessly on how many folks we reach instead of why it matters that we reach them.

Contrast what radio does with what Google ads do, for example.

Google places those ads in oder to give people looking for something specific that specific something they seek.  They are, in other words, in the business of satisfying existing demand.

Radio, by contrast, runs ads to people who are not necessarily looking for something specific about specific things they may be interested in, even if they're not already.  Radio is, in other words, in the business of creating demand.

Any advertiser worth their salt wants to do both satisfy demand that exists and "fill the funnel" by creating new demand among new consumers.

Shouldn't the radio industry be pitching our effectiveness not by boasting about our universality but by illustrating the unique benefit that radio can provide?

We create demand.
View Comments
  • TV and radio are already tertiary line items, especially for direct response advertisers like us. We know they see or hear our ad and dash--not to the telephone as they once did--but to the Internet, where they type us into the Google search box. Then, a good percentage click on a lead aggregator, navigate to our page, and submit a request for info. That means we pay for reaching and getting the inquiry from that customer twice...once on the radio and once a PPL to the aggregator.
    By the way, if you don't know what PPL, PPC and aggregators are, turn in your front door key and get the heck out of the media business!
    Don Keith
    www.donkeith.com
    www.n4kc.blogspot.com
    (A blog dedicated to rapid technological change and its effect
    on society and media)
  • leviramsey
    This entry made me think of one thing:
    For a while on the Stern show (this is after the move to satellite), Gary would often chime in towards the end of the show with a mention that the guest who was earlier on the show was now #1 on Google Trends. Perhaps it was done as a means of reassuring Howard that he still had some relevance, but maybe station groups could use Trends as an ad sales tool...
  • Jeff, of course!
    You can only create demand for stuff that solves a problem or meets a need. Radio didn't invent the rules of marketing and it can't change them.
  • Mark, I agree with your distinction between what search advertising does in relation to what radio ads do.
    But it's also obvious to me that radio can't just CREATE demand for anything it wants.
    HD Radio.
  • Jim Ryan
    Mark -
    Advertisers invest in (Google's) paid search because the are connecting (to a small portion of those who click the ad) of consumers who are late in the buying cycle and ready to purchase at that moment. Plus n many cases, there will be other benefits from organic connections to other assets.
    Advertisers invest in radio for its ability to connect to a target audience, hopefully matching the profile of the client's customer and where they would expect a smaller percentage of everyone reached to currently be in the consideration set for their respective products or services. But now, the potential customer and listener has to either remember a phone number, plan a destination or they aid their recall for a later time.
    The point is this - Radio has become more of a platform for branding and not next-day-productive for the advertiser. Radios' spend is going to the Internet, paid search, SEO and otherwise. Within a marketing budget, tertiary line items such as radio are extremely vulnerable.
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MRM President Mark Ramsey has worked with innumerable television and radio broadcasters over his career, including all the biggest names, from Clear Channel, CBS, Bonneville, Sirius XM...

Mark Ramsey