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“Good enough” is the new “Best”

Seth Godin recently penned a blog post arguing that “good enough” is sometimes good enough.

Says Seth:

Just about everything that can be improved, is being improved. If you define “improved” to mean more features, more buttons, more choices, more power, more cost. I wonder, though, if “good enough” might be the next big idea. Audio players, cars, dryers, accounting… not the best ever made, not the most complicated and certainly not the most energy-consuming. Just good enough.

The principle of “good enough” has much to do with the power of radio.

When you have a form of entertainment that is entrenched, popular, ubiquitous, and incredibly easy you have something which is “good enough” no matter how bad some say it is (and most, by the way, don’t).

Now I’m not saying your radio station is “good enough.” I’m not saying you shouldn’t try to improve or to please your audience more. This must always be your goal. It’s not your radio station which is “good enough” but the medium of radio itself.

In a universe of complicated, confusing, and competing audio entertainment and information technologies – of Internet radio and satellite radio and iPods and the like – what could be more “good enough” than radio?

Although the music biz zealots will find this hard to accept, the average Joe has a few favorite stations and a few dozen favorite songs – and all of the above can generally be found at the touch of a button or three on the radio. No buying and installing of hardware required. No dozens of niche channels necessary. The listener has comfortable habits and favorite voices and all those are close at hand on a radio near you.

“For some people,” Seth says, “a clean towel is a clean towel.” It does what you need as well as you need it done.

That is not a criticism of the towel. It’s praise for the elegant functionality that makes any further modification irrelevant and superfluous.

And that is why radio rules.

What does this mean for satellite radio? What does it mean for HD radio?

I know. Do they?

8 Comments;
  • http://www.precipice.wordpress.com Jeff Schmidt

    I can’t see “good enough” as a phrase radio CEOs can emblaze across the covers of their annual reports. ,-)
    Besides – if radio as it is – is good enough – wouldn’t radio as it is with CD quality, static free sound and twice as many radio stations be even MORE gooder enough?

  • Greg Gillispie

    Mark’s article says, “It’s not your radio station which is ‘good enough’ but the medium of radio itself.”
    Yeah, the MEDIUM of radio itself…if all the radio stations combined made the MEDIUM good enough.
    When you cook, if you want the end result to be “good enough” to serve your guests, all the ingredients and the way they are mixed have to be just right.
    Unfortunately, all the radio stew’s ingredients just aren’t good enough to get the MEDIUM to taste good. If they did, every ingredient, err radio station, would be #1.

  • Mark Osborne

    I don’t know, Greg. Not every radio station needs to be good to make the medium “good enough” to a listener.
    As long as the listener can find a station… or stations… that fulfills his/her needs, they can simply ignore the rest of them.
    Radio is not a one-dish recipe that must please all. It is a menu. And if you can find something on it that you like, then radio is “good enough”.

  • http://www.mercradio.com Mark Ramsey

    Re: More “Gooder” enough… The essence of “good enough” is that “more gooder” is not better.
    In the comments I sense an impression that “good enough” is somehow bad. It’s not.

  • http://www.precipice.wordpress.com Jeff Schmidt

    I don’t think good enough is inherantly bad – the towel at the motel 6 is good enough. It’s not the high thread count delight you’ll get at swanky high price joints. But if that’s the business you want to be in – go for it – and good luck.
    But from the same source – Seth Godin – on the back cover of his book Purple Cow we learn that “No longer is Good Enough – Good Enough. Only the exceptional, the amazing, the remarkable have a chance to biuld awareness, word of mouth & profits”.
    It may not be bad – but can good enough really be the new “best”?

  • http://www.mercradio.com Mark Ramsey

    Touche on the Seth reference!
    I think he would tell you that all of his exclamations have their exceptions.
    And that’s particularly true when you’re talking about changing the habits of consumers in a world of complicated and feature-filled choices where whatever they’re using now is doing its job just fine.

  • http://www.mercradio.com Mark Ramsey

    Jeff, I keep thinking about your question.
    Coloring your cow purple increases the chances of it being accepted, no doubt.
    But perhaps there are categories where the audience is color-blind?
    For example, do listeners need purple stations or do they need purple distribution channels?
    Further, what’s so “purple” about an array of deep, niche channels? What’s “purple” about superior sound quality? What’s “purple” about a dial which just got exponentially more confusing? What’s “purple” about having to go to a Radio Shack and buy a new radio to play an unknown subset of new channels which will eventually be packed with the same commercials you hear now?
    It seems to me that “better” radio (as opposed to better stations) may be more “gray” than “purple.”

  • http://www.precipice.wordpress.com Jeff Schmidt

    There’s 2 purple things the radio DEVICE could do that listeners of ALL stripes would greatly appreciate.
    1.) Time shift
    (without bogus resitrictions)
    2.) Artist, song, content alerts.
    The radio device tells you when songs & artists you’ve identified as favs are playing on ANY station the radio can currently receive and allow single button push access to that song/artist.
    Both of these features put the listener first.

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MRM President Mark Ramsey has worked with innumerable television and radio broadcasters over his career, including all the biggest names, from Clear Channel, CBS, Bonneville, Sirius XM...

Mark Ramsey